In order to ensure that your request is taken care of, please fill in the form below.
[contact-form-7 id="9673″ title="Contact form"]
You must be logged in to access the support.
Comme un diadème does not have a shop or business premises, it is only an e-commerce website. However, you are not alone in your purchase and you can be advised on colour, base size and length based on your photos by sending them via the support form. After ordering the topper, you can then try it on at home and send it back if it doesn't suit you, respecting the 14-day withdrawal period.
French Social Security does not reimburse hair prostheses made of natural hair that cost more than 700 euros.
Payment in 4 instalments without charge is possible via PayPal.
All out-of-stock models are restocked on a regular basis. However, it is not possible to give a precise restocking time for each model. If you are interested in a particular model, we advise you to subscribe to the out-of-stock alerts in order to receive an e-mail as soon as the product is available again on the website.
Orders are delivered within 10 days in France, Belgium and Switzerland. For international orders, delivery times may be slightly longer.
You must exercise your right of withdrawal via the withdrawal form. After returning the product, you will be reimbursed within 10 days after receipt in the premises of Comme un diadème.
You should choose the cap size of the topper according to the extent of your alopecia and the density of hair you wish to acquire. It is preferable that the clips are not attached in the area of alopecia where the scalp can be quite sensitive. In addition, extensive alopecia will require the addition of a high density of hair to compensate for the initial low density.
For extensive alopecia, we recommend 18 × 18 cm or 20×20 cm bases. These bases will provide real coverage, density and comfort of use. Larger base sizes are available for very large alopecia.
The smaller bases (15×15 cm) will give a little less density to the hair. But they will allow you to tie your hair in a high ponytail more easily.
To determine your wig size, please refer to the table below.
We offer hair toppers with a density between 120 and 130%. This density is considered standard by international retailers.
The hair is straight. Except where it is stated in the product title and description that the model is naturally wavy or curly.
The life span of a topper will partly depend on how well it is cared for. The typical life span is between one and two years. To increase the life of your topper, you should not wash it too frequently.
The topper should be brushed out carefully after wearing. It is convenient to place it on a wig head. This way, the hair does not get a bad fold before the next use.
Hair should not be washed too frequently. Every 4 weeks or more is a good rhythm. Clips should be closed before washing the hair and the hair should be detangled before and after washing. You can use a mild shampoo for coloured hair followed by a conditioner. Orchid oil shampoo and Brazilian keratin conditioner have proven to be very effective!
Every 4 shampoos you can apply Silicon Mix, available on Amazon. This will restore your hair to its original shine.
In case of dry ends, we recommend adding a little argan oil to moisturise the hair fibre.
Natural hair can be heated, straightened and curled without any problem. However, as with your own hair, it should not be overdone so as not to damage the hair fibre.