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At Comme un diadème, you will receive personal support. You can send any questions you may have to contact@commeundiademe.com via the contact form. In addition, you can send photos of your hair (or alopecia) via the support form so that we can advise you on the colour, Cap size or length of the hair topper/wig.

Comme un diadème does not have a shop or business premises, it is only an e-commerce website. However, you are not alone in your purchase and you can be advised on colour, base size and length based on your photos by sending them via the support form. After ordering the topper, you can then try it on at home and send it back if it doesn't suit you, respecting the 14-day withdrawal period.

French Social Security does not reimburse hair prostheses made of natural hair that cost more than 700 euros.

Payment in 4 instalments without charge is possible via PayPal.

All out-of-stock models are restocked on a regular basis. However, it is not possible to give a precise restocking time for each model. If you are interested in a particular model, we advise you to subscribe to the out-of-stock alerts in order to receive an e-mail as soon as the product is available again on the website.

Orders are delivered within 10 days in France, Belgium and Switzerland. For international orders, delivery times may be slightly longer.

You must exercise your right of withdrawal via the withdrawal form. After returning the product, you will be reimbursed within 10 days after receipt in the premises of Comme un diadème.

Custom orders are possible at Comme un diadème. Please feel free to request this via the support form.
We use natural Brazilian "Remy" hair. The term "Remy" means that the hair and the cuticles of the strand are oriented in the same direction on the hair topper. This is in contrast to non-Rémy hair, which is assembled loosely. They are therefore more prone to tangling and damage.

You should choose the Cap size of the topper according to the extent of your alopecia and the density of hair you wish to acquire. It is preferable that the clips are not attached in the area of alopecia where the scalp can be quite sensitive. In addition, extensive alopecia will require the addition of a high density of hair to compensate for the initial low density.

For extensive alopecia, we recommend 18 × 18 cm or 20×20 cm bases. These bases will provide real coverage, density and comfort of use. Larger base sizes are available for very large alopecia.

The smaller bases (15×15 cm) will give a little less density to the hair. But they will allow you to tie your hair in a high ponytail more easily.

To determine your wig size, please refer to the table below.

wig size chart

We offer hair toppers with a density between 120 and 130%. This density is considered standard by international retailers.

The hair is straight. Except where it is stated in the product title and description that the model is naturally wavy or curly.

The life span of a topper will partly depend on how well it is cared for. The typical life span is between one and two years. To increase the life of your topper, you should not wash it too frequently.

The topper should be brushed out carefully after wearing. It is convenient to place it on a wig head. This way, the hair does not get a bad fold before the next use.

Hair should not be washed too frequently. Every 4 weeks or more is a good rhythm. Clips should be closed before washing the hair and the hair should be detangled before and after washing. You can use a mild shampoo for coloured hair followed by a conditioner. Orchid oil shampoo and Brazilian keratin conditioner have proven to be very effective!

Every 4 shampoos you can apply Silicon Mix, available on Amazon. This will restore your hair to its original shine.

https://amzn.to/2RnjLn9

In case of dry hair ends, we recommend adding a little argan oil to moisturize the fiber hair.

Natural hair can be heated, straightened and curled without any problem. However, as with your own hair, you should not overdo it to avoid damaging the fiber hair.

The cork wig head and its display stand are essential for easy drying and styling of the hair topper's hair. https://amzn.to/2tg50cJ The T-pin will allow you to attach the hair topper to the cork wig head before blow drying or curling the hair. https://amzn.to/2uW5W6q
Hair hair topper has usually undergone complex bleaching and colouring processes before achieving its final colour. This hair has therefore been sensitised. It may react in an unexpected way to a colouring or bleaching process. It is usually possible to darken a hair topper. However, it is not recommended to bleach it as this may alter the hair. Therefore, when in doubt between two shades as to which hair colour to choose, it is best to choose the lighter shade of hair. In any case, it is important to have the hair topper coloured or bleached by a professional colourist who is used to working with this type of hair. Hair toppers like a tiara are sold uncut. Therefore, at first try, the hair topper may not seem to fit your face and/or hairstyle. However, a rough piece needs to be made to fit you completely. We therefore recommend that, if the basic colour, length and size are suitable for you, you have the hair topper cut by a hairdresser so that it can blend in completely naturally with your own hair.

Advice

Choosing a hair topper or a wig from a distance is not always easy. However, with Comme un diadème, you have the possibility to be accompanied in your approach and to benefit from a personalized accompaniment.

Indeed, if you would like advice on the colour, the Cap size, the length of your hair complement or even more general advice on the type of product most appropriate for your alopecia, you can send us below 3 photos of your hair/alopecia in daylight and we will advise you.

Click or drag files to this area to upload them. You can upload up to 3 files.

It is also possible to send a lock of your hair for direct comparison with the various Comme un diadème references, by mail, to the following address:
Comme un diadème S.A.S.
49 avenue Charles de Gaulle
30470 Aimargues

A reply will be sent within 5 working days.

Customised order

Are you interested in a model that is not available in the Comme un diadème catalogue?

At Comme un diadème, custom orders of out-of-stock products are possible.

It is important to note that custom orders are not eligible for return as they are made at the customer's specific request. In addition, lead times can be long for this type of order (approximately 3 months).

Comme un diadème asks that you only request a quote if you are really interested in the product and the terms of a personalised order so as not to overload the suppliers with requests that would not be successful. Thank you for your understanding.

If you are interested in a personalised order:

After your request for a personalised order, a quote will be sent to you within 10 days. This quotation will be valid for 3 weeks after receipt, as suppliers' prices tend to change over time. After your agreement, a product sheet will be created specifically for you. Following your payment, the product will be ordered directly from the suppliers. It will be sent to you upon receipt at Comme un diadème.

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